Yes, it is called the Best Practices Guide. We also recommend reading the ORF 101 Guide, which covers the basics of ORF. Read

Registered ORF Enterprise Edition users have their Customer ID (a six-digit identifier) as their password assigned to their registered email addresses by default and will be prompted to change it to something secure upon their first login to our new website. If you forgot your Client Portal password, you can reset it by clicking the Forgot your password? link on the Client Portal login page. Read

If you run Exchange 2007 and later, please see this KB article for detailed instructions. For Exchange 2003, please consult our Exchange 2003-specific documentation. Read